Frequently Asked Questions
What makes M&G different than other tour companies?
Does M&G support sustainable tourism? If so, what does this mean?
What kinds of groups travel with M&G?
What can I hope to see while traveling with M&G?
Before Travel
Does your tour price include flight costs?
Do you have age restrictions for your tours?
Do I need a visa before going on tour?
Do I need travel insurance before going on a tour?
What are your deposit requirements?
Can I form my own private tour?
What is the size of your groups?
What forms of payment do you accept?
While on the road
What form of transportation will the group be using?
Is it required that I participate in all of the planned activities?
Can you help me arrange my pre and post-date tour plans?
What type of accommodations can I expect during a tour?
What kind of meals can I hope to experience while on a tour?
Do you set up airport transfers before and after the tour?
Are gratuities included in M&G travel programs?
Can I do these trips on my own and (presumably) save money?
What makes M&G different than other tour companies?
If you travel with M&G you will get off the beaten path and away from the masses and motor coaches. We only accept small groups and we travel to lesser-known places only a few times a year. Giant companies with small groups aren't welcome in many small villages because a great number of small groups still constitutes a large volume of people. Spectacular local restaurants and secret local attractions, regardless of the country, do not welcome large numbers of people or the idea of being listed on a "tour itinerary". Our intimate group philosophy allows for unique and refreshing itineraries.
Back to top
Does M&G support sustainable tourism? If so, what does this mean?
We at M&G believe it is our duty to preserve the character of each and every destination that we introduce our clients to. It is our policy to use local guides, eat at local restaurants and find new ways for our friends in fragile places to gain immediate economic benefits from tourism. We believe that properly managed tourism is a viable alternative to resource extraction and the exploitation of human labour.
M&G actively supports a non-profit foundation called Global Roots which is dedicated to sustainable tourism in far-flung places. Please contact us or visit www.globalroots.org for more information.
Back to top
Where can I go with M&G?
We have fixed departure dates each year to destinations worldwide including Italy, China, Central America and Patagonia but we also specialize in customized trips. If you want to go somewhere off the map, we have the knowledge and connections to take you there.
Back to top
What kinds of groups travel with M&G?
M&G has already been chosen by social organizations and travel clubs across North America. Washington State's Boeing Travel Club, the prestigious Multnomah Athletic Club of Portland and the Commonwealth Club of California are just a few of the organizations that have traveled off the path with M&G. The Sierra Club of California has chosen M&G to hike the Franciscan trail in 2009 for the third year in a row and one American family is bringing four generations for an adventure in Chilean Patagonia.
Back to top
What can I hope to see while traveling with M&G?
Though you will always receive a thorough introduction to the most important attractions, it isn't just about what you will see when you travel with M&G. We will take you to off-the-path places so that you can meet interesting personalities. This is the only way to become a true participant in a foreign culture.
Back to top
Does your tour price include flight costs?
Unless specified on your day to day itinerary, our tour prices do not include international airline tickets. Feel free to call us if you would like the name of a trustworthy travel agent. We will also be more than happy to assist you with these travel arrangements.
Back to top
Do you have age restrictions for your tours?
Children under the age of twelve are not permitted except with private and pre-formed groups. Any individual under the age of 18 must be accompanied by an adult unless otherwise approved by M&G management. M&G expeditions are created for active travelers who are capable of walking at least three miles a day at a leisurely and unassisted pace. All M&G travelers must also be able to handle their own luggage over short distances and climb staircases without railings.
Back to top
Do I need to have a visa before going on tour?
You will be instructed by an M&G travel advisor before your trip about whether or not you will need a visa. For instance, American tourists do not need visas to visit Italy but all Americans are required to have a single-entry visa for China.
Back to top
Do I need travel insurance before going on a tour?
We believe travel insurance should be considered a mandatory expense in modern travel. For this reason a basic post-departure travel protection plan (including emergency medical transportation, medical expense, baggage delay, baggage and personal effects, trip delay, missed connection, accidental death and dismemberment coverage and Travel Guard Assist assistant services) from Travel Guard is included in all fixed-date M&G tour packages.
The basic post-departure travel protection plan included in your package does not include trip cancellation or interruption coverage. We have made arrangements with Travel Guard for you to add trip cancellation and interruption coverage to your policy at an affordable price. We understand that your trip can take a year to prepare for, but only a second to ruin and while you can't do anything to prevent unforeseen illness, injury or even job termination before or during travel, you can take action to cover your investment by paying an additional amount for trip cancellation and interruption coverage. To qualify for the pre-existing medical condition exclusion waiver for trip cancellation, you must purchase the trip cancellation/interruption insurance within 24 hours of your initial trip payment and be medically able to travel when you pay the plan cost. If you are arranging a private tour for your friends and family, please contact M&G Expeditions at 1-503-715-5583 to select the insurance plan that is right for you.
Back to top
What are you deposit requirements?
An initial non-refundable deposit of $500 per person is required to reserve space. Final payment is due 60 days prior to departure. Our cancellation penalties are industry standard (please see our terms and conditions for more info).
Back to top
Can I form my own private tour?
We encourage interested travelers to form their own private tour group. There are few things that are more rewarding than setting up a perfect holiday for your friends and family.
Back to top
What is the size of your groups?
M&G fixed-date expeditions have an average group size of 15 passengers with a maximum of 20. Private groups can be as small as two and as large as 250 (in the case of a recent wedding held in M&G's Umbrian palace).
Back to top
What forms of payment to you accept?
M&G accepts payment by check, money order or bank wire. Besides offering references, from happy past travelers, we are also happy to point out that we are a member of the National Tour Association (NTA). This membership insures your deposit or final payment from the time you pay to the time you actually travel. Go to www.NTA.com for more info.
Back to top
What form of transportation will the group be using?
The type of vehicle depends on group size and tour geography. M&G's Central Italian outings travel in air-conditioned motor coaches and mini busses but in the case of the Tibetan portion of M&G's China expedition, four wheel drives are used.
Back to top
Who will be leading the tour?
M&G believes that tour leaders can make or break a tour. For this reason, the very best tour leaders in the business have been sought for all trips.
Back to top
Is it required that I participate in all of the planned activities?
Though a fair amount of free time has been built into every M&G itinerary, there are always a few travelers who wish to have more time on own. If this is you, just let your M&G guide know when you want to break away but be sure to tell your guide the exact time that you will return!
Back to top
Can you help me arrange my pre and post-date tour plans?
We encourage all of our travelers to explore a country on their own before and after a tour and we are more than happy to make pre or post trip hotel arrangements at the same hotel used on any given tour.
Back to top
What type of accommodations can I expect during a tour?
We believe a comfortable and clean hotel is a vital element to a successful tour. For this reason we put a great deal of effort into the hotel selection process. Many M&G properties used in Europe, such as ancient castles and country inns, are family-run, quaint establishments. All rooms have a private bath but some may be smaller than what is usually expected in North America. In Asia, Africa and South America, M&G always uses the "best available" accommodations.
Back to top
What kind of meals can I hope to experience while on a tour?
You will enjoy the best food available in each country. No cutting corners and absolutely no "tour food"! We believe that dining out is a key component of experiencing a foreign culture in the right way. Great care is taken in choosing cuisine that reflects the region in which you visit.
Back to top
Do you set up airport transfers before and after the tour?
Airport transfers are included in many countries where it is too complicated for our guests to easily move from the airport to our selected hotel. If an airport transfer is not included, one can be arranged upon request by M&G staff.
Back to top
Are gratuities included in M&G travel programs?
Tips are included for hotel/restaurant staff. Gratuities are not included for the M&G Tour Director or for the trip's main driver. Gratuities are at the traveller's discretion and should be based on the level of satisfaction with the service received. Recommended guidelines for each area visited are provided in M&G's pre-tour documentation.
Back to top
Can I do these trips on my own and (presumably) save money?
You might be able to do a few of our tours on your own if you have large quantities of time, patience, money, good contacts, and you're willing to forgo some measure of safety. However, will you be able to find that charming little restaurant in the hills of Liguria, the one that Alessandra's aunt reccommended after calling a village wide meeting to pick the best restaurant for Alessandra? Will you be able to explore a private historical landmark palace in a charming, medieval village and learn about the people who have lived there for hundreds of years? Will you be able to treat Tibetan orphans to dinner, discuss Buddhism with a Senior Tibetan monk or ask a Chinese dissident about how she is fighting for new environmental laws in her country? Will you be able to cross the Andes with a legendary Patagonian who is friends with the most important poets and writers of contemporary South America?
We at M&G believe that travel is not just about hotels and transportation... it is about getting to know the real life and real people of a country.
Back to top
